Meet Your Topic Experts: Partial List - Sales Advisor

Jonathan is President of the Improved Performance Group and is an internationally acclaimed expert in emerging trends and training and development alternatives in the areas of sales, leadership, customer service, and transformation of sales organizations. Based upon his 23 years of executive level experience and an accomplished track record in both domestic and global sales market penetration, Jonathan’s contemporary approach to time-tested practices has well-served the interests of IPG’s Fortune 500 and upstart clients, alike. His ability to help clients define the essential skills their people need to execute to be successful in their professional roles has had a widespread impact for clients including Cisco Systems, BT, Lucent Technologies, Classmates.com, Advertising.com, Dell Computers, Lawson Software, Ricoh, Sony, VeriSign, Polycom and many others (over 15,000 in 23 countries).

Jonathan’s unswerving customer focus, coupled with a straightforward, authoritative teaching style provides a unique learning experience that’s illuminating and applicable. Jonathan’s recent pioneering efforts include launching an e-learning company focusing on the CRM space. His book "Real Selling for Entrepreneurs” is now available.

Cynthia Taylor
For over 25 years, Cynthia "Cindy” Taylor’s distinguished career milestones have included senior executive positions with IBM, Oracle, Ingres, and various Silicon Valley start-up ventures where she’s masterfully built successful sales organizations. From direct to indirect sales, channel, OEM, and telesales, Cindy’s accomplished track record speaks for itself. Without exception, Cindy delivers a finely crafted message in the classroom where her repertoire of real world experience is best showcased. She’s well versed in the challenges of established companies and start-up businesses and provides mind-opening insights to address both.

Dennis Chambers

Dennis Chambers brings a dynamic interactive style to the teaching of business and technical writing. Building on a two-decade career in advertising agencies, from copywriter to creative director to partner, he involves participants in professional writing techniques that enhance a response from readers. Keen on turning theory into practice for immediate implementation, Dennis provides a set of hard-working tools that guide participants into valuing the needs and interests of readers. This focus helps writers turn ideas into insights that drive contemporary business realities.

Dennis has applied his writing skills directly for such diverse clients as Procter & Gamble, AT&T, Michelin, Texize, and Homelite, for whom he has created national advertising campaigns. Organizations that have profited fromhis business and technical writing training include Ford, General Motors, the FBI, the National Guard, Xerox, EDS, and Computer Associates. e is the author of Writing to Get Action, Thomson Publishing, and How toWrite Business Plans and Proposals,Greenwood Publishing.

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